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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Sullivan

September 11, 2026

5  out of  5
rating by Shawn Sullivan
"Always quick and efficient, Sophia makes everything easy and fast."
We responded:
"Shawn, thank you for giving my team the praise they deserve! We are happy to get our policyholders the information they need quickly - your time is valuable to us. "
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L Taylor

September 3, 2026

5  out of  5
rating by L Taylor
"They've always been helpful and quick about it, too :)"
We responded:
"Thank you for your review. We appreciate your business and always here and ready to provide great service! "
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Connie Garrett

September 3, 2026

5  out of  5
rating by Connie Garrett
"Excellent customer service! Malinda has always helped me with any quote I needed !"
We responded:
"Thank you for letting us know how Melinda is always there ready to help you with your insurance needs. "
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Jeffrey Massey

September 3, 2026

5  out of  5
rating by Jeffrey Massey
"I recently had to make some changes to my insurance as the result of an unexpected and difficult change in my personal life. It wasn’t something I was particularly looking forward to handling, and honestly, it was just one more thing on a long list of things I suddenly found myself having to figure out.

I cannot say enough about how wonderful Cody was throughout the entire process. From the very beginning, he was patient, understanding, and incredibly kind. He took the time to walk me through everything, answer my questions, and make sure I understood my options.

What stood out to me most was the compassion he showed. When you’re already going through something difficult, even the simplest tasks can feel overwhelming. Cody recognized that and went out of his way to make this part of the transition as easy and stress-free as possible.

Great customer service is always appreciated, but genuine kindness during a difficult moment is something you remember. Cody provided both. I walked away feeling taken care of, and I’m incredibly grateful for the way he handled everything.

Thank you, Cody, for making one difficult thing feel a whole lot easier."
We responded:
"Jeffrey, thank you so much for taking the time to share such a thoughtful review. We truly appreciate your kind words about Cody. Our goal is always to meet our customers where they are, listen, and help make things a little easier—especially when life brings unexpected changes.
We’re incredibly proud to have Cody on our team, and it means so much to know that his patience, compassion, and genuine care made a difference for you. We’ll be sure to share your kind words with him.
Thank you for trusting Sarah Kirk State Farm to be there for you. We’re grateful to have you as part of our agency family and are always here when you need us.
— Sarah Kirk & Team"
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Lanasha Adger

September 2, 2026

5  out of  5
rating by Lanasha Adger
"I called State Farm because I needed some information about my account, and Sophia was the representative who assisted me. She was so kind, knowledgeable, and extremely helpful throughout the entire conversation.

Sophia, thank you so much for your patience and kindness! Great customer service truly makes a difference. ❤️"
We responded:
"Lanasha, I love to hear that my team is giving you the time and experience you deserve when you need to understand your policies. Happy to have you as our Good Neighbor!! "
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Courtney Atkinson

August 26, 2026

5  out of  5
rating by Courtney Atkinson
"Cody Kauffman was awesome! He took the time to help me get a great affordable rate for my auto! He took the time to answer all of my questions, and helped me take advantage of a few perks I had no clue about regarding auto coverage. I'm very happy I decided to check State Farm out."
We responded:
"Thank you,bCourtney for your review! Cody is the best!! "
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greg williams

July 31, 2026

5  out of  5
rating by greg williams
"Melinda did a great job"
We responded:
"Greg appreciate your review and your experience with Melinda!! "
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Renz Gareza

July 30, 2026

5  out of  5
rating by Renz Gareza
"They really worked with me to get the best price on my insurance. 200% recommend."
We responded:
"Thank you so much, Renz, for the fantastic review! We're so glad we could help you find the right coverage at a great price. It means a lot that you trusted our team with your auto, renters, and health insurance needs. Your recommendation truly means the world to us, and we're always here whenever you need us. Thanks again for being part of the Sarah Kirk State Farm family!"
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Meghan Kelley

July 23, 2026

5  out of  5
rating by Meghan Kelley
"I’ve been with Sarah Kirk’s State Farm office for many years, and they have consistently provided outstanding customer service. Recently, I worked with Tamera over the course of a couple of days, along with Melinda, while getting insurance quotes for a new vehicle before making my purchase. They were incredibly responsive, answering all of my questions and providing updated quotes quickly so I could make the best decision.

Once I purchased my vehicle, they had my new policy updated within minutes. They immediately emailed everything the dealership needed and even printed copies of my insurance cards and documents for me to pick up, just in case the email didn’t go through. Their efficiency and attention to detail made the entire process completely stress-free.

I finally had the opportunity to visit the office in person after years of only speaking with everyone over the phone, and it was such a wonderful experience. Tamera, Melinda, and the rest of the staff made me feel genuinely welcome. Everyone was friendly, attentive, and took the time to get to know me, making the visit feel personal rather than just another business transaction.

We also talked about life insurance options for my husband, myself, and even future planning for my daughter. I appreciated that they took the time to explain everything without any pressure, simply helping me understand the options available for my family’s future.

I highly recommend Sarah Kirk’s State Farm office to anyone in the Shreveport-Bossier area. Their office on Youree Drive is beautiful, clean, easy to access, and staffed by people who truly care about their customers. If you visit, I especially recommend asking for Tamera or Melinda—you’ll be in excellent hands."
We responded:
"Meghan, these are the types of relationships we always want to hold with our customers. I am so happy your auto insurance became an easy to do rather than a burden with the help of Tamera and Melinda. I also love to see that you are looking to protect your future with life insurance options for your while family! It was a pleasure to have you in our office!"
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Jason Snead

July 18, 2026

5  out of  5
rating by Jason Snead
"I kinda brushed off the calls but I finally answered and turns out Cody saved me like $300 a month on insurance for all of our vehicles. He was super helpful and thorough, I can’t believe I didn’t answer the call sooner. Thanks Cody Kauffman!"
We responded:
"Jason, thank you so much for your awesome review! We're so glad you decided to answer Cody's call. It's always our goal to help families find the right auto and motorcycle insurance coverage while making sure they're getting the best value possible. Saving you around $300 a month is a huge win! Thank you for recognizing Cody's thoroughness and commitment to helping you understand your options. We truly appreciate you trusting the Sarah Kirk State Farm team in Shreveport and look forward to being here whenever you need us. Welcome to the family!"
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Geneva L-M

July 16, 2026

5  out of  5
rating by Geneva L-M
"Wonderful working with this team. Sophia and Abby were easy to work with and helped us choose the best products for our family. I am glad to work with them for our families protection."
We responded:
"Geneva, thank you for this amazing review! Sophia and Abby are a great part of our dream team, and I love when customers are able to see that too. "
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CJ LONG

July 16, 2026

5  out of  5
rating by CJ LONG
"Amazing experience and very educational for my teenagers planning for their future. If you are questioning life insurance, Sophia and Abby are great to work with."
We responded:
"Thank you so much for your thoughtful review and for recommending our team! It was such a pleasure getting to meet you and your girls. We love investing in and educating the next generation as they begin planning for their future. I'm so thankful for the opportunity Abby and Sophia had to work together with your family. Partnering as a team allows us to better serve our customers, and we're grateful you trusted us with those conversations. Thank you again for your support—we look forward to serving your family for many years to come!"
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Rylan Randolph

July 14, 2026

5  out of  5
rating by Rylan Randolph
"Getting life insurance was a simple and easy while being very informative. Ms. Sophia helped me get a better understanding the importance of insurance and what it can do for my family. I would highly recommend anyone who doesn’t have life insurance please go through the process to get it and ask for Sophia Woolf with State Farm!"
We responded:
"Thank you so much for taking the time to share your experience! It means a lot to me that Sophia was able to help you understand the value of life insurance and make the process easy from start to finish. She has a true heart for helping families, and I'll be sure to share your kind words with her. We appreciate you trusting our team and look forward to being here whenever you need us!"
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Karla Ivette

May 27, 2026

5  out of  5
rating by Karla Ivette
"Amazing care and great pricing. Tamara was very knowledgeable with any and all answers I was looking for. Set us up with the best coverage"
We responded:
"Thank you Karla for giving Tamera the credit she deserves! She truly does put her best foot forward for our customer. Please let us know if you need anything! "
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Carl Burns

April 2, 2026

5  out of  5
rating by Carl Burns
"I dealt with Melinda, very professional very thorough"
We responded:
"Thank you Carl! Melinda is a great asset to our team, and I am happy our customers see it too. "
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Aaron Jefferson

March 24, 2026

5  out of  5
rating by Aaron Jefferson
"Sophia Wolf has excellent customer service & is always looking out!"
We responded:
"Thank you, Aaron, for the great feedback! We are always happy to help. "
Profile photo of Caleb Miears

Caleb Miears

March 16, 2026

5  out of  5
rating by Caleb Miears
"Melinda saved me over a thousand dollars a year on my homeowners insurance. She blew everyone out of the water!"
We responded:
"Hi Caleb! I am so happy Melinda was able to help you find Homeowners coverage that fits your budget but still covered what you needed! We are always happy to help if you need it. "
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William Barron

March 13, 2026

5  out of  5
rating by William Barron
"Melinda makes insurance painless. She works her tail off for her customers"
We responded:
"William, thank you for sharing your positive experience with Melinda! She definitely puts her best effort into our customers!"
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Dustin Barron

March 11, 2026

5  out of  5
rating by Dustin Barron
"Melinda is so easy to deal with and makes my life easier"
We responded:
"Dustin, I am so happy to hear that Melinda has made your auto and property insurance feel more manageable and easy! That is one of the best compliments we can receive."
Profile photo of Rick Forbis

Rick Forbis

March 11, 2026

5  out of  5
rating by Rick Forbis
"Sophia has always taken great care of my family and I. Not only is she knowledgeable, but she takes the time to make sure you understand your policy and can quickly answer questions."
We responded:
"Rick, thank you for the amazing review for Sophia. She makes time for our customers and shows her dedication which makes her an amazing asset to our team! "
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Brent Wallace

March 10, 2026

5  out of  5
rating by Brent Wallace
"Melinda has been great!! Very polite, positive & knowledgeable young woman and made it a smooth transition on changing over to Sarah Kirk State Farm! Thanks so much for your help Melinda!"
We responded:
"Brent, we are so happy Melinda was able to get you settled into our office with your policies! Please, reach out if you ever need anything; we are happy to help. "
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Marissa Still

March 10, 2026

5  out of  5
rating by Marissa Still
"We have been with State Farm for over 20 years. We just recently switched to Melinda at Sarah Kirk's office and we couldn't be happier. She has always made time for us and stayed late to help. She responds to messages and checks back in if things are taking longer than normal. I would recommend this group over and over."
We responded:
"This is so great to hear, Marissa! Melinda has shown over and over that she truly cares about our customers and making sure they understand all of their policies and have the answers they need. Thank you for taking the time to let us know how my team is doing! "
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crystaline collins

March 5, 2026

5  out of  5
rating by crystaline collins
"Ms. Sarah was great! I had a fantastic experience. She is very professional, efficient, and made the whole process easy. I highly recommend her to anyone looking for a reliable, trustworthy agent!"
We responded:
"Crystaline, thank you so much for that! Sophia always wants to make finding your right policies as easy as possible. Please call if you need anything! "
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Haley Vlogs

February 24, 2026

5  out of  5
rating by Haley Vlogs
"melinda is always really helpful and sweet!!"
We responded:
"Haley, thank you so much for taking the time to let us know that Melinda is providing amazing service for your insurance needs! I love to hear that my team is treating everyone with respect and able to answer the questions you have. Call if you need anything! "
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Christy Shaw

December 12, 2025

5  out of  5
rating by Christy Shaw
"Melinda is my contact and she has been wonderful in helping me over the years. If you need a trusted Agent, someone who will listen to you and not hassle you, reach out to Melinda.
Thanks girl for all you have done to help."
We responded:
"Thank you so much for your heartfelt review! It means the world to Melinda and all of us to hear how much she’s helped you over the years. She truly cares about listening and supporting each person without any pressure, and your kind words really capture that. We’ll be sure to share your thanks with her! If you ever need anything, please don’t hesitate to reach out. We’re always here for you!"